Responsible Gaming
Responsible gaming at Bet Any Sports (operated via betenysport.com) means treating sports betting and casino games as entertainment, not as a source of income or a way to solve financial problems. The aim of this page is to help you observe your own play, understand the risks, and make informed, conscious decisions before, during, and after you place a bet.
The operator behind Bet Any Sports is based in San José, Costa Rica and operates under a Costa Rican data processing license, not under a UK Gambling Commission licence. As a result, some UK statutory protections do not automatically apply, and it is especially important that you use the tools and external services described here to protect yourself. Our support team will take all reasonable steps to assist you, including helping you set limits or close your account where appropriate, but ultimate responsibility for your gambling decisions remains with you.
On this page you will find practical guidance on recognising risk, setting limits, taking breaks, requesting self-exclusion, and accessing professional help in the UK and internationally. You are encouraged to observe your behaviour honestly, expand your support network by using independent organisations, and reflect regularly on whether gambling still feels like safe entertainment.
Risk Awareness
Gambling always involves financial risk. Even when it is conducted lawfully and fairly, it can lead to harm if used excessively or as an emotional or financial coping mechanism. Understanding the early signs of gambling problems helps you act before harm escalates.
Common Warning Signs
- Preoccupation: Frequently thinking about betting or casino games when you are at work, with family, or engaged in other activities, or planning how to get money to gamble.
- Chasing losses: Increasing your stake size or frequency after a loss, telling yourself that one more bet will "get it back" or "even things out".
- Loss of control: Finding it hard to stick to pre-set budgets, playing longer than intended, or breaking self-imposed rules to continue gambling.
- Financial strain: Using money needed for bills, rent, food, or borrowing from friends, family, or credit providers to continue gambling.
- Secrecy and guilt: Hiding statements, lying about how much time or money you spend, or feeling shame and anxiety after gambling sessions.
- Impact on daily life: Neglecting work, studies, relationships, or hobbies, or feeling restless and irritable when you try not to gamble.
Quick Self-Assessment Test
Read each statement and honestly consider whether it applies to you regularly. The more you answer "yes", the higher the risk that gambling is becoming harmful:
- Do I often gamble longer or spend more than I planned?
- Do I chase losses, trying to win back money I have already lost?
- Have I borrowed money or sold possessions to fund gambling?
- Have friends or family expressed concern about my gambling?
- Do I feel anxious, depressed, or irritable when I cannot gamble?
- Have I hidden gambling from people close to me or lied about it?
If you recognise yourself in these statements, you should strongly consider using limits, time-outs, or self-exclusion and contacting one of the professional support services listed below.
Observe - Expand - Reflect
- Observe: Keep a simple record of how much time and money you spend on Bet Any Sports and other gambling sites each week.
- Expand: Compare your behaviour with the warning signs above and with information on independent sites such as GamCare and Gambling Therapy.
- Reflect: Ask yourself whether gambling still feels like low-risk entertainment or whether it is affecting your mood, finances, or relationships.
Limits & Tools
Setting limits in advance is one of the most effective ways to keep control. Where available in your account, Bet Any Sports (betenysport.com) allows you to set financial and time-based controls. The exact labels in your account may differ; if they do, follow the on-screen instructions, which always prevail.
Deposit Limits (Daily, Weekly, Monthly)
- Access your account: Log in to your Bet Any Sports account on betenysport.com and go to "My Account" or "Profile".
- Open responsible gaming settings: Select the section labelled "Responsible Gaming", "Player Limits", or similar.
- Choose a period: Under "Deposit Limits", choose the period you wish to control: Daily, Weekly, and/or Monthly.
- Enter your limit: For each period, enter the maximum total amount (in your account currency) that you are prepared to deposit. Choose conservative amounts that you can afford to lose without affecting essential expenses.
- Confirm: Review your choices and click "Save" or "Confirm". Decreases to limits usually take effect immediately; increases may require a waiting period (for example, 24 hours or more) and confirmation.
Once a limit is active, the system will not allow you to deposit more than the chosen amount for that period.
Time Limits and Session Timers
- Set a session limit: In the same responsible gaming section of your account, locate "Session Time Limit" or "Play Time Reminder".
- Choose duration: Select how long you wish to be able to stay logged in for a single continuous session (for example, 30, 60, or 120 minutes).
- Enable reality checks: Activate pop-up reminders that inform you how long you have been playing and your net result for the session, prompting you to log out or take a break.
When your session limit is reached, the system may log you out automatically, requiring you to wait or manually log in again if you decide to continue later.
Time-Out (Short Breaks of 24 - 72 Hours)
- Open the time-out option: In your "Responsible Gaming" area, select "Time-Out" or "Short Break".
- Select duration: Choose a cooling-off period, typically from 24 hours to 72 hours (some accounts may offer longer periods such as 7 or 14 days).
- Confirm the break: Read the information on what will happen during the time-out, then click "Confirm". You will receive on-screen confirmation and, in some cases, an email.
- During the time-out: You will not be able to place bets or use casino games. Depending on the technical setup, access to your account balance may also be restricted until the time-out ends.
A time-out is designed to help you pause and reflect; if you find yourself repeatedly using short breaks but returning to harmful behaviour, consider a longer self-exclusion.
Observe - Expand - Reflect on Limits
- Observe: Before setting limits, review your recent deposits and playtime to understand your current behaviour.
- Expand: Use stricter limits than your first instinct suggests, and combine financial limits with time limits for stronger protection.
- Reflect: Check regularly whether you are often reaching your limits; if so, this is a sign that you may need to lower them or take a longer break.
Self-Exclusion
If you believe your gambling is out of control or you are at high risk of harm, you should consider self-exclusion. Self-exclusion is a more serious and long-term measure than a time-out. During a self-exclusion period, you must not attempt to reopen your account or create new ones.
How to Request Self-Exclusion
- Locate the self-exclusion section: Log in (if you still have access) and go to "My Account > Responsible Gaming". Select "Self-Exclusion" or "Permanent Closure". If you cannot find this, contact customer support via the help section and clearly state that you wish to self-exclude.
- Choose the exclusion period: Select a duration that reflects your level of risk. Typical options include 6 months, 1 year, 5 years, or lifetime (permanent). We strongly advise choosing at least 6 months if you are experiencing harm.
- Confirm your decision: Read the explanatory text carefully, then confirm that you understand the consequences and wish to proceed. You may be asked to tick a box or re-enter your password.
- Receive confirmation: You should receive on-screen confirmation and, where technically available, a confirmation email. Keep this message for your records.
Consequences of Self-Exclusion
- Account access: After self-exclusion is applied, you will not be able to log in, place bets, or make new deposits on Bet Any Sports for the duration of the exclusion.
- Balance and withdrawals: In line with standard industry practice, you may request withdrawal of any remaining real-money balance by contacting support, subject to identity and security checks. Promotional bonuses, free bets, or loyalty points are usually cancelled and are not refundable.
- Irreversibility: Self-exclusion for a fixed period cannot normally be cancelled early. Lifetime exclusions may only be reviewed, if at all, after a significant minimum period and only on explicit written request from you; the default expectation is that they remain permanent.
- Multiple accounts: You must not attempt to circumvent self-exclusion by opening new accounts or using different details. If the operator detects such behaviour, those accounts may be closed and any winnings voided in accordance with the general rules.
External Self-Exclusion Schemes
- UK - GAMSTOP: UK residents can register with GAMSTOP (gamstop.co.uk) to self-exclude from participating UK-licensed online gambling companies. As Bet Any Sports is not licensed by the UK Gambling Commission, registering with GAMSTOP may not technically block access to this site, but it is still strongly recommended if you use any UK-licensed operators.
- Spain - RGIAJ: Spanish residents can join the national self-exclusion register RGIAJ (Registro General de Interdicciones de Acceso al Juego) via the Spanish gambling authority. This applies to licensed operators in Spain.
External schemes should be used in combination with self-exclusion and device blocking tools, not as a replacement. For individual advice on choosing the right measures, contact one of the support organisations listed below.
Observe - Expand - Reflect on Exclusion
- Observe: Notice if you are repeatedly breaking your own limits, borrowing money, or feeling unable to stop without external barriers.
- Expand: Consider longer-term protection, including national self-exclusion registers (where applicable) and blocking software on all your devices.
- Reflect: Treat self-exclusion as a serious health decision, comparable to starting a treatment plan; commit to using the break to seek professional support.
Support Resources
Independent help is available at any time, confidentially and free of charge. Because Bet Any Sports serves UK-based customers from Costa Rica without a UKGC licence, we strongly encourage you to use UK and international support services for assessment, counselling, and crisis intervention.
Local Support for the UK
- National Gambling Helpline (UK): Operated by GamCare on 0808 8020 133, available 24/7 in English for anyone affected by gambling, including friends and family.
- GamCare Online Services: Live chat, forums, and structured treatment for UK residents via gamcare.org.uk.
- NHS and GP: The NHS in England, Scotland, Wales, and Northern Ireland offers specialist problem gambling clinics. You can self-refer via NHS websites or ask your GP for a referral.
International Support Organisations
| 🏢 Organization | 📞 Contact | 🌐 Website | ⏰ Hours | 🗣️ Languages |
|---|---|---|---|---|
| GamCare (UK) | +44 0808 8020 133 | gamcare.org.uk | 24/7 | English |
| Gambling Therapy | Online chat | gamblingtherapy.org | 24/7 | Multilingual |
| Gamblers Anonymous | Local meetings | gamblersanonymous.org | Varies | Multiple |
Self-Exclusion Schemes and Blocking Tools
- UK - GAMSTOP (Self-Exclusion): Register at gamstop.co.uk to block your ability to use UK-licensed online gambling accounts. This does not automatically cover Bet Any Sports, but is essential if you play with UK-regulated operators.
- Spain - RGIAJ: Visit the Spanish gambling regulator's website (DGOJ) for details on the RGIAJ self-exclusion register if you reside in Spain.
- Gamban: Software that blocks access to many online gambling sites and apps across devices. See gamban.com for details.
- BetBlocker: Free blocking software and app that restricts access to gambling content. See betblocker.org.
Family and Affected Others
- GamCare Family Support: Information, one-to-one and group support for people affected by someone else's gambling via GamCare's website and helpline.
- Gamblers Anonymous / Family Groups: Many regions offer meetings specifically for family and friends of gamblers; details are available through regional GA websites.
- Gambling Therapy Family Forums: Online forums and live support for affected others at gamblingtherapy.org.
All of these services treat your information confidentially within the limits of the law. They are independent from Bet Any Sports and can provide neutral, professional assistance, including structured therapy, peer support, and crisis intervention.
Observe - Expand - Reflect on Support
- Observe: Notice when self-help tools on the site are not enough and you still feel distressed, in debt, or unable to stop.
- Expand: Reach out to at least one professional or peer support organisation, even if you are unsure whether your gambling is "bad enough".
- Reflect: Work with counsellors to understand why you gamble and to develop longer-term strategies beyond simple account controls.
Help for Family
Problem gambling affects partners, children, friends, and colleagues. If you are worried about someone who uses Bet Any Sports or any other gambling service, you deserve support in your own right and guidance on how to respond safely.
Talking to Someone About Their Gambling
- Choose the right moment: Pick a calm time when neither of you is angry, intoxicated, or actively gambling. Avoid confrontations immediately after losses.
- Use "I" statements: Focus on how their gambling makes you feel ("I am worried about our finances" or "I feel scared when we cannot pay bills") rather than accusations ("You are irresponsible").
- Listen and validate: Allow them to speak without interruption. Acknowledge their feelings and stress even if you do not agree with their decisions.
- Set boundaries: Be clear about what you can and cannot do (for example, not lending money, not lying to creditors). Boundaries protect you and can motivate change.
Support Resources for Family Members
- GamCare (UK): Offers specific services for affected others, including one-to-one and group support. See the "Affected by someone else's gambling?" section on gamcare.org.uk.
- Gambling Therapy: Provides online forums and support groups for family and friends internationally at gamblingtherapy.org.
- Family-focused groups: Many Gamblers Anonymous communities offer meetings for relatives and friends of gamblers; check your local GA website for details of "family" or "friends" meetings.
Recommended Next Steps
- Seek professional advice: In the UK, you can speak to your GP, call the National Gambling Helpline on 0808 8020 133, or ask for a referral to specialist services. Psychological support (e.g. cognitive behavioural therapy) is often available.
- Protect your finances: Consider separating accounts, limiting shared credit, and seeking independent debt advice if necessary.
- Care for yourself: Engage in your own counselling or support group so that you are not handling the situation alone. Your wellbeing is crucial both for you and for the person you are trying to help.
Even if the person you are worried about is not ready to change, you can still receive help and learn strategies to reduce harm and protect yourself.
Operator's Commitment
The operator behind Bet Any Sports, based in San José, Costa Rica, recognises its responsibility to reduce the risk of gambling-related harm, even though it operates under a Costa Rican data processing licence rather than a UK Gambling Commission licence. Internal procedures are designed to identify patterns that may indicate risky behaviour and to intervene appropriately.
Internal Risk-Check Procedures
- Behavioural monitoring: Automated systems may review indicators such as frequency of deposits, rapidly increasing stake sizes, long continuous sessions, repeated cancelled withdrawals, and evidence of "chasing" patterns. These checks are designed to observe potential risk, not to judge or stigmatise players.
- Warning messages and prompts: Where technically available, the site may display pop-ups or messages reminding you of time spent, net losses, or the availability of limits and self-exclusion tools, particularly when risky patterns are detected.
- Account reviews: In cases of significant or unusual activity, internal staff may review an account in line with the general rules and privacy policy published on the operator's corporate policy pages (for example, general rules and privacy policy).
When Support May Contact You
- High-risk patterns: If your play suggests a heightened risk of harm (for example, repeated large deposits over a short period, extended late-night sessions, or escalating losses), support staff may reach out using the contact details associated with your account.
- Protection-focused contact: Any such contact is intended to expand your awareness of the risks and to offer practical options, such as lowering limits, taking a time-out, or self-excluding. It does not constitute financial or legal advice.
- Temporary restrictions: Where there are serious concerns about harm, the operator may temporarily restrict or suspend your account while discussing appropriate steps with you. This is done with the aim of reducing risk and may occur even in the absence of a regulatory requirement from a UK authority.
Data used for these checks is handled according to the operator's privacy policy and applicable Costa Rican data processing laws. While the absence of UK licensing means UK regulatory bodies cannot oversee these processes, the operator nevertheless commits to reflecting industry best practices and to directing UK customers towards independent support whenever necessary.
Observe - Expand - Reflect with the Operator
- Observe: Understand that automated systems and staff are monitoring aggregate behaviour patterns, not individual character or worth.
- Expand: If contacted by support, use the opportunity to discuss the tools available and to ask questions about safer gambling.
- Reflect: Consider any communication from the operator as a prompt to reassess your gambling and, if needed, to seek external professional help.
Updates
This responsible gaming page is intended to remain accurate and aligned with current industry standards and best practices for UK players and other users. Because the regulatory environment and internal procedures may change over time, the content of this page and the tools offered on Bet Any Sports can be updated.
How You Will Be Informed of Changes
- Email notifications: Material changes to key responsible gaming tools (such as self-exclusion processes or available limits) may be communicated via email to the address registered on your betenysport.com account.
- On-site messages: Important updates may appear as banners or notifications when you log in, or within the "Responsible Gaming" or "Help" sections of your account.
- Policy pages: The operator may also update its corporate policy pages, including the responsible gaming statement published at https://betanysports.eu/responsible-gaming/. In case of any discrepancy, the most recent version on the site or policy page prevails.
This page has been prepared for the UK-facing Bet Any Sports segment of Bet Any Sports (betenysport.com) to summarise responsible gaming measures in clear language. It does not constitute legal advice and does not replace the full terms and general rules applicable to your account.
Last updated: 21 January 2026 (based on information available up to late 2025).
Contact & Feedback
If you have questions about responsible gaming, need help setting limits or arranging self-exclusion, or wish to share feedback about your experience, you can contact the operator directly in addition to using independent support services.
Responsible Gaming Contact Channels
- Email: Use the main customer support email address displayed in the footer or "Contact" section of betenysport.com and include "Responsible Gaming" in the subject line so your request can be routed to the appropriate team.
- Telephone: Where a customer service telephone number is listed in your account area or on the site's help pages, you may call and explicitly request to speak with an agent about responsible gaming, limits, or self-exclusion. If no number is available, please use email or live chat instead.
- Live chat / help desk: If a live chat or ticket system is offered, select any category that best matches "responsible gaming" or "account limits" and clearly state your request (for example, "I want to self-exclude" or "I want to lower my deposit limit").
Online Feedback and Support Request Form
You may also use the following form on the responsible gaming page (or a similar form provided in your account) to request assistance. Fields marked with * are required.
By submitting a request, you acknowledge that you are contacting the operator for support related to safer gambling and that your information will be processed in accordance with the privacy policy available on the corporate site (currently at https://betanysports.eu/privacy-policy/). If you are in immediate distress or at risk of harm, please contact a national helpline or emergency service before or in addition to contacting the operator.
Nothing in this page or in any communication from the operator constitutes legal, financial, or medical advice. For independent legal advice, you should consult a qualified adviser in the UK, and for health-related concerns you should consult your GP or appropriate medical professional.